Whiteboard drawing of the gulfs between user and computer
Zoom Audio Transcript
Good afternoon, everyone.
Happy Friday.
Thank you. Oh, I see a new viewing option presume it says immersive I have try that. what's interesting. So I could. Do an art gallery which seats 525. boardroom that seat six. fireside chat that seems to. A CAFE that seeks to. classroom that seems 25. The kitchen that seeks to. or learning pods. Which seats. So we don't have enough. spots to do this with our class, you would even work so. Maybe for office hours we can. Have a fireside chat. or. Sit sit in the kitchen. or CAFE. So I mentioned about. office hours any thoughts about. Whether those times were good everyone see the discussion about it. did anyone see a.
yard box for me.
So I can be flexible.
as well.
When I want to know that i'm available to answer questions. So let me share. Okay that's better. So i'm just describing this. My interaction here, because you can see, this sounds like two strings. On my laptop and my Dell monitor. So I specifically put the zoom window. onto the second screen. And then, when I shared the screen. The. gallery condensed into. A call on that one beside my shared screen. So now i'm drag it back to the second monitor it's still a column. now going to try and drag it out. into this rectangle more of a square shape. Now, instead of the column it's a row. So. That a feeling this. Okay, I got my gallery back. Okay, so I think that maybe these didn't get. These links from in the outline Arc didn't get you. Until just recently. Because they didn't. publish them. So I giants for that. So was asked. From last day anyone look, many of you get a chance to look at the David Kelly video. So i'm typing away and I realized like. brush the trackpad on my eye on my macbook. Last input focus in the chat window. familiar with the term input focus. Okay, so chocolate. You want it. You want to use them. And then widget. Say like in chat. So you have to click on the chat messaging window. In order. So if you click on it, then you associate. keystrokes from the keyboard. With that. Is the interface. So if we don't click on something. Then it's. not miss the. Results of US typing. may very well be disappointing because it just kind of go somewhere which not. attended. So the input focus. keeping track of that and making sure that it's clear. it's important. it's an important piece of feedback for people using software. So it's also important. For people to. focus their attention. On the part of the display the part of the interface that's going to give them feedback about. Their comments. And their inputs part. Has anyone ever experienced. web page. We think you've done everything correctly and nothing happens. you expect to go to the next page. Nothing seems to happen. you're not seeing the whole. interface, you had to scroll down so you're filling a form. web form. You scroll down the page you hit submit. And then you. don't see immediately what the cause of the problem is, if you scroll up, then you see maybe read type you forgot, a field or. Something some something that. So I have to go track down the message. So, like we need to keep track of the input focus. It would be nice if the system. And some concept of where. Where our attention is after clicking submit. So that. The message the error message can be displayed. Where the person is looking. So it makes sense. So i'm gonna try it. So now i'm clicking to create a ball. it's not clear. what's going on. The window in the back, is the browser has switched to the zoom website. Creating the. Shared screen.
Yes.
So i'm talking about. The issues with the interfaces with dealing. With presenting material in class. So I. know you can't see all of it. And I realized that maybe I should have Cameron here. Well, I can. record some of these things. With the zoom interface. i'll try and. make it more clear and in the summary. anyway. The whole interface. So created this. So you can have the all open for. Say doing minutes and. 40 seconds left. Okay, so let's share the results. So. 30 640 people. In. In our zoom meeting replied. 10 of you 10 of those are responded said yes, the solid video. 26 said no.
No.
Attendance and meetings. Attendance for today. Okay, so. When you see the assignments page.
Yes, just took a look.
Okay, so I think that's being shared now. So this is on the website on my website, not the links to. sorted out. today. within your course itself. and submit button and so forth. So. This is individual assignment it's doing. Two weeks allows. So you've made it even better teacher in your courses, so let me. This link should work. Okay. So. here's the courses. i've created for you to experiment with its teachers. So I want you to think like a teacher and. Think about a lesson plan. With activity like students classes. so on. see that there are this choice of an activity or resource. So I want you to. And one of each. one. To. Make it so that. The activity. lousy to assign a grade. Then the resource. The zacks access is restricted, based on the greater on the activity. So then you're going. To think about how the interface support soon doing these things. So. First of all, think of think of how. These two pieces can be made. can be used to further. The goal of teaching something. between some of your students, so not. not going to get. The appears in the clouds to. experiment with result what i'm looking. To do is. Have. A plan in mind to describe. The plan in mind. For using an activity in your courses activity new our courses resource. To keep something that we're going to focus on. The teacher. Creating the. content in your courses not. Still students are. performing with the content that makes sense it doesn't make sense, we can discuss it further. So, think about how you want to set up. Your Watson. And then. So, in your courses interface Kramer section, we talked about that. More. A bit before noon on Wednesday. You can talk a bit more of a. supplier. So. So add years to your section in your for your courses course. When I couldn't see the deal assigned great and then one resource that's going to be available once students have completed the active. The crowd productivity your courses. now going to. use an empathy map to think about what's going on. For the user for the teacher who using new our courses to create. This material. Final part. is to describe opportunities you've seen with the benefits to make it. more usable of all. To create a better. To encourage a better user experience with the interface your courses. So to marks each for disperse describing the activity and then completing the activity. An activity is used in two different senses there. Explanations or edits are suggested edits are welcome. If required. Then, creating an empathy map and then looking at opportunities to read and sign, those are both remarks each. So the way. The grading. So visit. maximum value. REACH criteria criteria on. So the activity described and then. So. There are can and level senior. Actually, nine or. So there's three exemplary so can be exemplary plus. So, like use your phone marks, so in this case you get to that correct. If it's exemplary without modifier then it's. You get nine tenths of the mark. So that would be 1.8. let's choose that. Sufficient. Almost. Mostly done as requested. Just a few issues submission plus would be. What I didn't see, so we have. kind of 10. Nine out of 10 eight out of 10 with seven out of 10 seven. six. For me. Why. So if you. submitted something. You get one out of 10 anyway. One out of 10.
For 2.2.
then get. The marks and then get a count calculated grades, that the selection of comments. integrate of 6.5. Self instructions on followed. Give. You direction of 10% of your grade. If you submit late within within 48 hours it's a 10% deduction. And if you submit. More than 4048 hours late. what's. 50% of production. and If there's been some academic dishonesty. that's good as Europe. chat lately. So the question why we have. experiment your courses available to you as teachers so first. thing there's. This assignment and secondly. gives you an opportunity to explore. This, as we talked about things being semester. That make sense. Okay, a couple yeses. So I mentioned, drawing on the whiteboard here. i'm not going to attempt them.
Before you. Start drying could you close sharing your screen, so we could focus on your camera.
Please okay.Okay, thank you.well.
Good size for you to see.
works, yes.
Okay, so here's a diagram I promise so. we're gonna be user being here. fancy. laptop. So there was. There that goes this way, so the. User starts. With an idea of what they want to accomplish. And you know what commands they need to execute. On the computer it's something. This is about execution here. So this is the off of execution and then. Compare that music. So, then, we have. valuation. Doing for legibility here i'll take a picture of this and. post.
It.
On the website as well. So you can think about this is another way of. Another label name of the interaction. So we think about the commands that were created for the interface. that's the interaction from user to the computer. Then we also need to define. What information is displayed.
So we have.
Information design affecting. The feedback that we want the user to get to help them with the right there cash. So we start here with the goal. let's. see a collection of. pixels turned on. See what's. that's what shows up on the screen and then. This is. So we interpret the feedback, so we get a sense of what the current state of the interfaces. So make sense.
yep.
So. start out. By issuing commands my first look at the screen and say what do I need to do what's the current state of the system. and How can I reach achieve my goal, starting at this point. and say Okay, I need to do. X, Y and zed. So I do that. And then. I get feedback from the system. which I interpret. To give me an understanding of what state, the system is in. and present and then I can say well that's what I expected. So. After X, Y and zed I need to do a B and C. do that. And system status looks to be what I expected so that I can finish with PQ and our.
And then.
When i'm done. So, if this goes as well as described. How bigger the Gulf of execution and evaluation. Because the Gulf. We can be infinitesimally small or. Very large as well. So, in the case i've described is that are the gulf's smaller large. You ready.
For your exam well I think it's pretty much. Once again, we give a lot of like X, Y zed and ABC because the user. Already understand, for the first time Okay, I have done excited and the expected outcome is there, but if he didn't understand that offer giving X, Y zed Come on, and he said that this is not the outcome, then the Gulf of evolution would be bigger and we want to minimize that may be.
Great So yes, small just, for example with small. When we can imagine examples where the goal, Sir large, so you look at the screen like in the case of the Web form that doesn't do anything. appears to not be doing anything. What. what's happening here might. So, then, we through with our experience. In our adaptability, then we can. Try some other things like. Looking elsewhere in the page for error messages and so on, but those. shouldn't rely on the. adaptability of people, the flexibility of people wonder designing interfaces. that's. that's good a big shortcut. not going to get us where we're going to go in general. So i've talked for 40 minutes extra. on a Friday afternoon I apologize for that. So is this helpful for me to draw things and talk about them on the whiteboard. You can think about that. So you see, see the assignment description, will have a discussion forum. For that assignment. opened up, I have to turn on some links, I guess. make them visible to you, so we can have a discussion about that so have a look. At David kelly's video and then also the video from Doug deets. he's mentioned in the David Kelly video. So then we'll talk about empathy mapping on Monday. Thank you very much for today. and have a great weekend.
Thank you, Professor my future.
thanks you too bye.
Thank you have a good one.
thanks you too. Take care stay safe.
Thank you.
you're welcome.
Any issues. You want to discuss further quickly i'll stick around for a few minutes.
Thank you, Professor.
Okay, a question about attendance sorry it's timed out now.
Yes.
it's set up to be between 30 and 120.
Sir, I will meet you on the next officer, if I have any confusion, I will start up missiles and then we came. Sure Okay, thank you.
you're welcome.
Have a great weekend.
thanks you too.
Hello professor at under the whole lecture, but when you like, when you mentioned the password I I thought I can do it later who. I am right now i'm unable to do the attendance. yeah, what can I.
Have you been able to do other days.
I like I attended all the lectures and you can see my recording, as you can see your recording as well, like ours person 12 lectures who.
i'm just wondering if you were able to successfully complete the self reported attendance at the meetings.
yeah okay perfect and.
So just as a yes or no.
Yes.
Okay, so one isn't going to make a difference. yeah if you had not done and been able to do any of the. five. meetings that we've had so far than. that's a. slightly. slight bit of concern.
yeah Okay, no problem. Thank you.
Oh you're very welcome. Smith, do you have a. comment or question.
Thank you have a good one bye.
Zoom Chat Transcript
Good afternoon
workable yes
Yeah
Yes
yes
Yes
the time works for me
Ya
Sadly no. Forgot
Did anyone see the video by David Kelley ?
input focus — is that understood?
can probably understand what it is from the context
yes, when the cursor is in the input and we can type
a couple of times lol
Yeah, happens sometimes
sometimes
sometimes
Yea, several times
mendatory fields
okk this mi8 be a stupid question..but im kinda lost..so what are we doing again
?
Student password
yep
yes
yes
yes
yes
yes
Yes I like this idea
yes
Thank you professor
Happy Friday!! Thank you professor
Attendance is limited to class time (12:30 - 13:20)
Responses
What important concept or perspective did you encounter today?
The reading that compares sympathy and empathy suggests that empathy is more valuable than sympathy as it achieves a greater understanding of parties in distress. It is crucial to consider needs, abilities and disabilities, and cultural backgrounds and experiences of one’s audience with an open mind in order to better construct technology to serve them. In order to do this, we need to first practice empathy.In UX, empathy helps us to identify not just the instant dissatisfaction of our users, but also logic
In today's meeting we discussed about the Assignment1 requirements and its due date.
In this we discussed about our first assignment empathy maps, how emapthy is different than sympathy, and how UX professionals practice sympathy over empathy. Looking at the UX article, the importance of us as computer professionals having a good user experience is paramount and something we should strive to deliver. i think, without practicing empathy in UX we will not be able to understand how people feel and how we can acknowledge them.
In today's lecture I learned about HCC basic terminologies like 1.Gulf of execution - it is the interaction between the user-goals and computer-comments. 2. Gulf of evaluation is the information given to user about bitmapped display from computer as the feedback about the current state of interface.
Understanding the gulfs of execution and evaluation. Both are vital to a user's experience with an application
In today's class, we have learned about the creative confidence and what is difference between sympathy v/s Empathy. One should able to solve the particular problem with a creativity. 'A creative mindset can be a powerful force for looking beyond the status quo'. And also waiting for starting the assignment which will also test our creative mindset.
In David Kelley's video, I learned everyone has creative ideas to help others in designing new thing or redesigning. We should have our creative confidence and believe we can change the word a litter bit.
Today's meeting was about assignment 1 and I learned a figure about gulf of evaluation and gulf of execution. Users always face two challenges. Users try to interact with the system. User try to give some input to the system and then the system gives some feedback to the user. Evaluating the feedback and understanding what to do next is the gulf of evaluation. When user gives input they want to understand how to use the system which can be referred to gulf of execution.
today, I learned about what to expect from the meetings and I am looking forward to learn more
Sympathy VS Empathy in UX
In today’s meeting professor went over the personal assignment regarding and the gulf off evaluation and execution. It describes how to make the prototype of what user wants and how to get feedback and improve the products and how it is a cycle.
Today's lecture was really impressive. We learned about how to build creative confidence and also some basics terms of HCC like gulf of execution and evaluation. In addition, Dr. Hepting explained about empathy map of the first assignment.
the most important thing I learned was that "New opportunities for innovation open up when you start the creative problem-solving process with empathy toward your target audience."
In this meeting I learned about the gulf of evaluation and gulf of execution that helps us to figure out the current state of system and what we can do to interact with the system and change it to new state. Successful evaluation requires perceiving the system-status indicator and interpreting what it means. Execution requires both planning an action based on an understanding how the controls work, and actually manipulating the controls. Now using a bridge we can support user interactions.
1. In today's meeting I learned about David Kelley and watched the video on "how to build your creative confidence"
In today's meeting the most important thing i learned is about creative confidence, Doug's story was really very emotional and motivating which illustrates that by creative problem solving process we can get ideas for innovation. The way in which the healthcare for children and parents were changed the design of the rooms was excellent. Moreover, we also discussed about assignment 1 looking forward for this activity.
gulf of execution & gulf of evaluation diagram
Doug assembled a group of professionals to address the issue, which included employees from a nearby science museum, youngsters, and healthcare staff. The final outcome was an inventive, design-driven approach that completely altered the children's perspective. Doug is the Lead Design Architect for two important innovation accelerators and holds six utility inventions more than 16 registered designs. He also educates new product or new as part of GE's "creativity at workplace" campaign.
Was about gulf of evaluation and gulf of execution. We also talked about interacting with the system. The first assignment was also introduced by the professor and the use of empathy map in it was also explained.
It was a good session, we got came to know what we have to do for the assignment, also the diagram drawn on the board for easy to understand and came to know a things about gulf of execution, gulf of evaluation and still more to learn about the user interaction with the computer. Looking forward to learn more.
Some positive influences are drawn from Doug Dietz's adventure series. First of all, patient satisfaction scores increased by 90%. Children no longer suffer from anxiety. Instead, some of them ask their parents if they can come back tomorrow. It makes it easier for children to maintain their stability during the procedure, which in turn prevents doctors from having to repeat the examination. This lower need for anesthesiologists means that more patients can be examined each day, which greatly affects the fi
Was there anything today that was difficult to understand?
7w8uoe
Is how to empathize with teachers for that assignment. I have never really been in that position, and doing this assignment will help me realize how difficult and how much professors actually prepare for us students when it comes to using the urcourses moodle site and such.
How to design a good Empathy Map. The concept is strange to me
Was there anything today about which you would like to know more?
Today we discussed a little bit about empathy map and I know we are going to discuss it again on Monday. So, I would like to know more about empathy map that how we use it in human-computer communication..
In today's meeting, I get the information about the empathy map of the first assignment.
Assignment 1 and how to proceed that
we learned a bit more of the Gulf in user design. but I did go through the 4th and 5th TED video materials and that was really inspiring and i wanted to learn more about how people get the best feedbacks from the users and what are some of the best possible ways to approach the improvement process
For now the assignment 1 is not completely clear to me i.e. what to do. Please if more details can be provided on the expectation for this assignment.
In today's meeting, I learned how human and computer machine interact. It is also vital to learn how interaction going on between human and computer.
I would like to know more about the kinds of activities that can be added. An example/demonstration would be great.
I would like to know more about the resources for the course.
